Thank you for visiting Green Cycle. Below is a list of frequently asked questions about our commitment to environmentally-friendly practices, and ways we work with local communities.
A: Dex Green Cycle is a program that drives paper recycling in the communities where we work and play. The environment ties us all together...it is a shared commitment. The differences we make together create a more sustainable environment.
Green Cycle embodies our commitment to reduce waste, utilize better production practices throughout the lifecycle of a directory, actively provide and promote directory recycling and manage our carbon footprint. We hope our customers, partners and neighbors will join us in this shared commitment by engaging in greener actions within their local community.
A: Our directories contain up to 35 percent post-consumer fiber. On average, 65 percent of the paper we use is made up of pre-and post-consumer waste paper.
A: Pre-consumer fiber is fiber recovered from a mill or printing plant that was never used by a consumer before it was recycled. Pre-consumer material can include lumber waste, paper trimmings, de-inked pre-consumer material or the end remnants of paper rolls.
A: Post-consumer fiber is recovered or recycled fiber that has been used by a consumer for its intended purpose. The fiber from the intended product is then successfully recovered through a waste collection or recycling program. Once the product reaches a recycling program, it is re-pulped into fiber and manufactured into a new product.
A: Because of the high-speed presses used to print our directories and the intended length of use of a print directory – virgin fiber must be added to meet industry weight and strength requirements. This virgin fiber is a by-product of other wood-based industries such as the lumber industry. Not a single tree is cut down for the sole purpose of making directory-grade paper.
A: Recycling turns materials that would otherwise become waste into valuable resources. Collecting used bottles, cans, and newspapers and taking them to the curb or to a collection facility is just the first of many steps that generate a host of financial, environmental, and social returns. There are both local and global benefits.
Recycling:
Source www.epa.gov, May, 2010
A: Curbside recycling is offered to residential single family homes through your municipality, contracted recycling / trash provider or a waste hauler / recycler that you individually contract with. The most common type of curbside collection is known as "single-stream" where all recyclable items go into one bin / barrel. "Dual stream" or "source separated" is when your materials are sorted into separate bins as specified by your provider. Be sure to check with your local provider for specifics regarding your service.
A: By recycling outdated directories, you help support the transformation of waste material into useful consumer products such as cellulose insulation, packaging, fruit shipping trays and even the paper your next directory is printed on.
A: Click here to find convenient residential or business recycling options.
A: Businesses can make a huge impact. Up to 87% of the solid waste generated by businesses can be recycled. By recycling you save your business the cost associated with the disposal of your trash. Contact your current recycling provider to see if they accept directories in their collection. You can find a list of commercial recyclers serving your area by clicking here.
A: Dex has actively participated in recycling since 1991. Dex and our community partners have recycled an estimated 261,115 tons of outdated directories throughout our 28-state service area. This translates to:
A: Directories are recycled into many useful consumer products including fruit packing trays, natural cellulose insulation, animal bedding, packaging material and your new directory.
A: Dex provides an end market for outdated directories through our directory take-back program. Available to any municipality, waste hauler or recycler, our directory take-back program pays a fair market price. For more information on this program, email us at GreenCycle@DexOne.com
Consumers contribute to this process by recycling their outdated directories through their local curbside or drop-off programs. We strive to annually confirm and promote the most convenient local recycling options possible. This information is maintained in the extensive database found in the "Action" section of this site which provides more than 9,500 recycling options. This information is maintained in coordination with over 3,500 recyclers, waste haulers and municipalities we partner with.
Directories may also be recycled at any Dex One office.
A: Our two main recyclers of outdated directories are Nippon Paper Industries USA, a paper manufacturer and GreenFiber, a cellulose insulation producer. We also maintain a list of all potential end markets for outdated directories in order to provide the highest level of service to the communities we serve.
A: Nippon Paper Industries is located in Port Angeles, Washington. It is a mill focused on making high quality directory paper for over 30 years to meet the needs of directory publishers and printers. Constructed in 1920 with one paper machine, by 1927 the mill had three paper machines and produced over 120,000 tons of newsprint per year. In 1992, a plant for recycling old newspaper was added to the mill. This allowed the mill to add post-consumer recycle fiber to our paper. The recycling plant has a de-inking facility specifically designed to remanufacture old directories into recycled-content directory paper. The mill produces 160,000 tons of lightweight directory paper annually on the two machines resulting in up to 40% recycled post consumer fiber.
A: Established in 2000, GreenFiber™ is a quality-conscious provider of cellulose (natural fiber) insulation, fire and sound products. They are the largest producer of cellulose insulation in North America. As part of Dex's ongoing commitment to environmentally-conscious practices, we partner with GreenFiber for their community paper recycling program. This program helps schools, churches, housing complexes, businesses and other organizations with their paper recycling needs by developing new and innovative ways to collect paper that is turned into insulation and by educating youth on the importance of recycling.
In addition, we are developing consumer green tips to promote the use of cellulose insulation to improve energy efficiency
in the home.
A: Dex does not make a profit on recycling directories. We view it as an investment in the communities we serve. Recycling not only makes good business sense, but it is also an integral part of our commitment to our local communities and the environment.
A: Email us at GreenCycle@DexOne.com with detailed information about your event, or call us at 888-610-2800.
A: Yes. We recognize your right to choose the directories you want to receive. Use Select Your Dex to change quantities or
stop delivery of your existing directories altogether. You may also call our toll-free number, 1-866-60-MY-DEX to stop delivery of your directory.
*NOTE: Orders placed less than 60 days in advance of the delivery date will be processed during the next delivery cycle. Delivery dates may vary by directory choice.
A: If you opt-out of the delivery of a Dex directory you will receive only a door hanger confirming we have acknowledged your request. The door hanger includes a phone number to call if you change your mind.
A: Yes. You can visit the Yellow Pages Association's Consumer Choice website at www.YellowPagesOptOut.com to get a list of U.S. publishers that deliver directories in your zip code and how to contact them to let them know your preferences. You may also check inside each publisher's directory and call the customer service number listed
A: Yes. Businesses can call 1-866-2-GET-DEX or email us at DirectoryRequests@DexOne.com to change quantities or stop delivery of existing directories to a business.